1. General Overview
Sūtkathā is an India-based clothing brand offering handcrafted, sustainable apparel.
These Terms of Service (“Terms”) govern your use of our website, services, and products.
We reserve the right to update or change these terms at any time. Continued use after updates constitutes acceptance.
2. Products & Descriptions
All our products are crafted with care, and variations may occur due to the handmade nature of the items.
We strive to represent colors and textures accurately, but actual product colors may vary slightly depending on screen settings.
3. Orders & Payment
By placing an order, you agree that all information provided is accurate and complete.
Payments must be completed at checkout. We accept major credit/debit cards, UPI, and other secure payment gateways as available.
Prices are inclusive of taxes where applicable but do not include shipping fees or customs duties for international orders.
4. Shipping & Delivery
Domestic orders typically arrive within 3–7 working days; international orders may take 10–45 working days depending on your chosen courier and location.
Shipping delays may occur due to external circumstances; Sutkatha is not liable for such delays.
Please refer to our Shipping Policy for more details.
5. Returns & Exchanges
We accept returns and exchanges only for damaged or incorrect items, within 7 days of delivery.
Products must be unused and in original packaging.
Customized or sale items are not eligible for return.
For full details, see our Return Policy.
6. Intellectual Property
All content on this website, including logos, designs, product names, images, and text, is the intellectual property of Sūtkathā.
You may not reproduce, distribute, or exploit any content without written permission.
7. Privacy
Your data privacy is important to us. Information collected during checkout or through the website is handled as per our Privacy Policy.
8. Limitation of Liability
Sūtkathā is not responsible for indirect or consequential damages arising from product use, website access, or delays.
Our liability is limited to the purchase amount paid by the customer.
9. Governing Law
These terms are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Kolkata.
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